UnitedHealthcare and Optum are vile, evil institutions that simply don’t care for patients or their providers. Their only concern is preserving their bottom line, and they will resort to mafioso-style schemes to do so. That’s a damn fact.
They endlessly/needlessly harass doctors by requesting additional information for nearly every claim submitted and then deny that records were ever received when offices call to follow-up, creating an endless cat and mouse game. It’s a classic BS maneuver employed to delay payment for services already rendered.
Further, their “audits” are essentially white-collar mob-esque shakedowns, designed to break doctors into submission and surrender payment for services already administered (and in many cases also reviewed by UHC before any payment was even made). Sadly, paying off these corporate gangsters becomes the path of least resistance, as the legal fees required to fight them are oppressive and financially debilitating.
These deplorable practices are immoral, shameful, and downright criminal. Doctors, especially solo-practices and small groups, MUST speak out.
Enough is enough!
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